Help Center

Find the answers you need.

Browse by category below or contact support if you can't find what you're looking for.

Getting Started

  • How do I create an account?
  • How do I install the SDK?
  • How do I connect Slack?

Account & Billing

  • How do I upgrade my plan?
  • Can I change my plan later?
  • Do you offer refunds?

SDK & Integration

  • Which platforms are supported?
  • How do I customize the widget?
  • Can I use Channlize without React?

Troubleshooting

  • Why are my messages not showing in Slack?
  • How do I debug my integration?
  • Where can I find my API keys?

Still need help?

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